Welcome! How can we help?

·         Espera unos minutos

·         Comprueba tu carpeta de Spam en tu bandeja de entrada Si te llega un email, pero el link no funciona: habrás enviado varias solicitudes para restablecer la contraseña. Espera unos minutos sin volver a solicitarlo, y después haz clic en el link del último email que hayas recibido.

Si aun así sigues sin poder iniciar sesión, contáctanos.

 

What should I do if I lose my password or can’t sign in?

If you have trouble logging in, try resetting your password by clicking on "Forgot password?" in the login pop-in.

If you don't get a password reset email:

·         Wait a few minutes and check again

·         Check the junk mail (or spam) folder in your mailbox If you get the email but the link doesn't work: it might be because you have made multiple requests. Wait a few minutes without requesting again, and then click on the link in the last email you received.

If you still are experiencing problems accessing your account you can contact us.

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